IICAST.
InloggenOfferte aanvragen
Home / Data deletion
IICAST

Data deletion instructions

Nederlandse versie

Version 1.0 · last updated 31 October 2026

Have you connected your Instagram, Facebook or TikTok account to IICast and do you want us to delete your data? There are three ways to do this. Which data we process for a connection is described in our privacy policy. The Dutch version of this page prevails if the versions differ.

1. Disconnect in the IICast CMS

  1. Log in at cms.iicast.nl.
  2. Go to the social media connections.
  3. Select the connected Instagram, Facebook or TikTok account and click Disconnect (Ontkoppelen).

We then immediately delete the access tokens, the account ID, account name, profile picture and all cached posts of that account. Your screens will no longer show posts from that account.

2. Revoke access in the platform's settings

You can also revoke IICast's access in the platform's own settings. Menu names may vary slightly between app versions.

  • Instagram: go to your profile, tap the menu (☰) and choose Settings and activity → Website permissions → Apps and websites. Select IICast and tap Remove.
  • Facebook: go to Settings & privacy → Settings → Apps and websites. Select IICast and click Remove. If you connected a Facebook Page through Meta Business, also check Business integrations.
  • TikTok: go to your profile, tap the menu (☰) and choose Settings and privacy → Security & permissions → App and services permissions. Select IICast and tap Remove access.

After you revoke access, IICast can no longer retrieve posts from your account. We delete the stored tokens and posts as soon as we detect this, and no later than within 30 days. If you want to be sure everything is deleted right away, please also send us an email request.

3. Request deletion by email

Send an email to info@iicast.nl with the subject Data deletion request and include:

  • the platform (Instagram, Facebook or TikTok) and the account name;
  • the name of the organisation that uses IICast, if you know it;
  • an email address where we can reach you.

We confirm receipt and complete your request within 30 days, after which you receive a confirmation. To prevent misuse, we may ask you to show that the account is yours.

What is deleted

  • the access tokens of the connection;
  • the account ID, account name and profile picture;
  • the cached posts, photos, videos, captions and links.

This data disappears from our backups automatically within 8 weeks. We do not keep a copy of your posts after the connection has ended.

Are you shown on a screen?

If you appear in a photo or video that one of our customers shows on its screens, please contact that organisation. You can also email info@iicast.nl; we will forward your request or help the customer handle it.

Questions or complaints

Questions can be sent to info@iicast.nl. If you are not satisfied with how your request was handled, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your own country.

Draft text; to be legally reviewed before final publication.